Effective June 1, 2025, this partnership combines HESS’s technological innovation with Iagona’s commercial strength and technical expertise to offer French customers a high-quality, integrated solution.
The HESS Portfolio Now Integrated by Iagona
HESS offers a comprehensive range of hardware for banks, municipalities, energy providers, libraries, and the retail sector. Its EAA-compliant key solutions include:
– Coin deposit machines with fast counting and counterfeit detection
– Coin roll dispensers with proven TopRoll technology
– Compact cash payment stations
– Customized OEM solutions
– Flexible, scalable, and future-proof software solutions
A Comprehensive Commercial and Technical Partnership
• Sales: Iagona will promote and distribute HESS solutions in the French market through its dedicated sales network.
• Support & Maintenance:
– Telephone support
– Rapid technical interventions
– Repairs using original spare parts
– Installations, software updates, and integrations
Objectives and Benefits for Customers
This partnership offers a complete package—from equipment to service—with a single point of contact throughout every project phase. Customers will benefit from:
– High-quality German engineering from HESS
– Local responsiveness and proximity through Iagona’s service network
– Seamless integration into existing digital ecosystems
– Controlled digitalization that optimizes user experience
Statements from Company Leadership
“This partnership allows us to expand our portfolio with HESS’s innovative solutions while ensuring top-level local service,” says Pascal Hermandesse, President of Iagona.
Dominik Seel, CEO of HESS Cash Systems GmbH, adds:
“With Iagona’s expertise, our ‘Made in Germany’ solutions will benefit from stronger market reach and optimized local support in France.”
About Iagona
Iagona (160 employees – €50 million in revenue) is a French company specializing in digital and software solutions, known for enhancing customer and user experiences. With over 36 years of experience, Iagona provides:
– Banking automation
– Self-service kiosks
– Smart lockers
– POS terminals
– A full software suite for digital signage and space digitalization
Active in the banking, retail, healthcare, and public sectors, Iagona supports clients in their digital transformation with tailor-made products and turnkey services. Committed to sustainability, the company combines innovation, quality, and customer satisfaction.
