Germany

Mon. - Fri. 07:00 - 18:00

+49 7159 4009-64 | support@hess.de

Austria

Mon. - Fri. 08:00 - 12:00 and 13:00 - 17:00

+41 31 930 10 20 | office@hessaustria.at

Switzerland

Mon. - Thu. 08:00 - 17:00 and Fri. 08:00 - 14:00

+43 3124 23844 | info@hess-schweiz.ch
Switzerland only

MultiServ 523 money changer

Fast and secure currency exchange processes

The HESS MultiServ is a multifunctional device for accepting, dispensing and changing notes and coins. They can be easily integrated into local networks and monitored from the workplace.

Available in

Switzerland

Flexible roll mix

Maximum functionality and ergonomics

Service around the clock

Product details

Device built into the wall for 24-hour operation

Width 1.050 mm

Height 1.800 mm

Depth 1.350 mm

Max. weight 1.350 kg

Filling cap. coin rolls from 770 to 1.300

Interested in the MultiServ 523?

Contact us for a free and non-binding quote.

Request MultiServ 523

Full flexibility with up to 40 coin roll magazines.

Change money into coins and banknotes in 4 denominations.

Simple and safe filling and emptying from the rear.

By means of user identification and authorization, account numbers can be checked using check digit procedures.

Local administration and automatic inventory management with the HESS Webmaster, optionally also remote.

With the HESS Connector, data can be exchanged via a server and entire groups of vending machines can be monitored from one location.

Frequently asked questions

Depending on the denominations, between 800 and 1250 pieces. A standard mix results in approx. 1000 coin rolls.

No, up to 40 coin roll magazines can be used in the MultiServ 523. These can hold between 18 and 32 coin rolls, depending on the type of coin. The number of coin roll magazines per denomination can be determined according to the individual requirements of the location, resulting in an optimum stock per coin denomination. This variability also allows the roll mix to be adjusted at any time if requirements change.

The most common type of transaction at most banks is the exchange of large notes into small notes, followed by the exchange of notes into coin rolls. Change into individual coins is used less frequently. Thanks to the clear shopping function with the dynamic shopping cart, product selection is intuitive.

Yes, it is possible to define fees per customer group. For example, it is possible for the bank's own customers to use the device free of charge, while customers of third-party banks are charged a fee.

This is the usual method used by many banks. However, with an appropriate interface, the MultiServ 523 can be connected to the bank's own monitoring system to transmit the status information of all units and cash balances.

Yes, this is easily possible. The employees of the cash-in-transit company are trained by us and the WTU service module provides a tool for menu-driven operator guidance during filling and emptying.

Yes, foreign banknotes in a maximum of 5 currencies can be accepted for exchange into CHF.