Automatic payment systems for energy suppliers

HESS payment systems offer you a flexible hardware and software concept. With MultiPay, you can automate your incoming and outgoing payments in an audit-proof manner. A connected automatic pay station of the HESS MultiPay series additionally relieves your customer center. The solution can be easily integrated into the existing IT environment - with or without a cash machine.

Customer-oriented service and cost efficiency

Customer data is transferred via tried-and-tested interfaces to the standard billing systems for energy suppliers in accordance with current cash register regulations and the customer account is updated at the same time. Identification is possible via a cash card, a barcode scanner, an RFID reader or via direct input on the touchscreen in self-service mode. Prepayment counters can also be recharged. A receipt is issued after each payment via the built-in receipt printer.

Even without a pay station, fees can be paid directly to the employee or a central payment point after a payment transaction has been created in the HESS payment system. The connection of a staff-operated cash register or one of our automatic pay stations is possible at any time.

The software solution has a modular structure. It adapts to your needs and processes for recording and managing cash and cashless payment transactions. From the payment to the receipt to the booking.

Software

Thanks to the logical and modular structure, the generic transaction core and the state-of-the-art payment system, our MultiPay Advance solution is our MultiPay Advance solution can be easily and flexibly integrated into your existing IT landscape and adapted to other markets and applications. A connection to ERP systems, financial processes, etc. can also be implemented easily and quickly.

MultiPay Advance

One software for all requirements

  • Processing
  • Reporting
  • Administration

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MultiPay Automatic Pay Stations

Our MultiPay pay machines optimize payment transactions in public institutions by offering citizens a simple, secure and flexible payment option around the clock. Whether cash payments, card payments or contactless transactions - the MultiPay relieves staff, reduces waiting times and ensures efficient processing of fees and services.

MultiPay 411

Cashing in a compact space

  • 8-fach Notenrecycling
  • Customizable front
  • Filling/emptying from the front

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MultiPay 800

Cashing as a wall-mounted device

  • Secure multifunction terminal
  • Filling/emptying from the rear
  • Efficient cash recycling

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Collecting amounts due without personnel

Cost and process optimization

Interfaces to the accounting systems

Secure processing of all transactions